Marketing Marketing Exam 1. What is the difference between primary and secondary data? Primary data is collected directly from the source, while secondary data is collected from existing sources. Primary data is quantitative, while secondary data is qualitative Primary data is collected for the first time, while secondary data is collected from previous research Primary data is collected from a small sample, while secondary data is collected from a large sample 2. What are the two main factors that influence consumer behavior? Psychological and environmental. Internal and external Personal and situational Biological and social 3. What is the core concept of marketing? Creating customer value and satisfaction. Increasing sales Generating leads Building brand awareness 4. What are the four main components of e-marketing? Website marketing, search engine optimization (SEO), search engine marketing (SEM), and social media marketing. Email marketing, content marketing, affiliate marketing, and influencer marketing Product marketing, price marketing, place marketing, and promotion marketing Product marketing, price marketing, place marketing, and people marketing 5. What are the four main components of the marketing mix? Product, price, place, and promotion. Product, price, promotion, and packaging Product, price, place, and distribution Product, price, promotion, and placement 6. What is the main difference between traditional marketing and e-marketing? E-marketing uses digital channels to reach and engage customers. E-marketing is focused on selling products online. E-marketing is less effective than traditional marketing. E-marketing is more expensive than traditional marketing. 7. What are the four main types of consumer behavior? Complex, habitual, variety-seeking, and dissonance-reducing. Routine, impulsive, emotional, and cognitive Rational, irrational, subconscious, and conscious Need-based, want-based, high-risk, and low-risk 8. What is the difference between a brand and a product? A brand is the intangible set of ideas and associations that consumers have with a product, while a product is the physical good or service that is being sold. A brand is the name of a product, while a product is the physical good or service that is being sold. A brand is the image of a product, while a product is the physical good or service that is being sold. A brand is the marketing of a product, while a product is the physical good or service that is being sold. 9. What is the difference between search engine optimization (SEO) and search engine marketing (SEM)? SEO is focused on improving organic search results, while SEM is focused on paid search results. SEO is focused on improving website traffic, while SEM is focused on generating leads. SEO is focused on improving website visibility, while SEM is focused on improving website authority. SEO is focused on improving website performance, while SEM is focused on improving website usability. 10. What is the difference between advertising and public relations? Advertising is paid communication, while public relations is earned communication. Advertising is controlled by the company, while public relations is not controlled by the company. Advertising is short-term, while public relations is long-term. Advertising is one-way, while public relations is two-way. 11. What is the main goal of integrated marketing communication (IMC)? To create a consistent and unified message across all channels of communication. To increase sales To generate leads To build brand awareness 12. What is the purpose of exploratory research? To gather preliminary information about a topic. To describe a population or phenomenon To test a hypothesis To make predictions about the future 13. What is the difference between a quantitative and qualitative research method? Quantitative research methods collect numerical data, while qualitative research methods collect non-numerical data. Quantitative research methods are used to test hypotheses, while qualitative research methods are used to explore a topic Quantitative research methods are used to generalize findings to a larger population, while qualitative research methods are used to gain insights into a smaller population Quantitative research methods are used to collect objective data, while qualitative research methods are used to collect subjective data 14. What is the main goal of product management? To create and deliver products that meet the needs and wants of customers. To increase sales To generate leads To build brand awareness 15. What are the four main characteristics of services? Intangibility, inseparability, variability, and perishability. Tangibility, inseparability, variability, and durability. Perishability, durability, storability, and transportability. Intangibility, durability, storability, and transportability. Time is Up! Time's up